FAQs

Which postcodes do you deliver to?
We’re currently offering delivery to selected London areas listed below:

Monday – Saturday Delivery areas are as followed:

SE1, SE11, SE17, SE16, SE5, E1, E2, E3

 

Monday – Delivery areas are as followed:

E20, E10, E15, E9, E5, E8

 

Saturday – Delivery areas are as followed:

SW1, SW3, SW7

 

How long does delivery take?
!!!!! We deliver through out the day and can not currently advise a time slot !!!!!

You’ll need to order at least 24 hours in advance delivery slots for your area will be shown at the checkout.

Why can't I see a delivery slot for my area?
We can only take a limited number of orders for each delivery slot, so we will close them once they are full.  Please be assured we are doing what we can to increase capacity as soon as possible.

What happens if I’m not in?
Our deliveries are made between 9am and 6pm. We will leave your order either in your specified safe place or on your doorstep, and ring the bell to let you know it's there.

Do you offer contact free delivery for people who are self isolating?
Yes, all deliveries are contact free.

Can I choose what’s in my box?
This isn't possible at the moment unfortunately.

Can I add items to my box?
You can select to add milk, eggs and other seasonal produce as an extra item on our store. You can not currently create your own box due to demand

Why didn't I receive a particular item in my box?
Currently wholesale prices vary greatly from week to week. In order to bring you the freshest fruit and vegetables from our producers at the best possible price the box contents may vary slightly each week. If we're not able to include something we will always substitute with produce of the same value.

How much does delivery cost?
£5 is the current charge. We pay the London living wage as a minimum, and this helps ensure we can continue to look after our staff during this current climate.